This page gathers answers to the questions I’m asked most about booking, payments, usage and cancellations, so you know exactly what to expect when you work with me. If there’s anything else you’re unsure about, just send a message via the contact form and I’ll be happy to help.
How do I book a shoot with you?
To book, fill in the enquiry form with what you need and your preferred dates. I’ll confirm availability, send over a questionnaire then a brief outline of the session and a contract to sign. Your date is only secured once the contract is signed and your booking fee has been paid.
Do you charge a booking fee?
Yes. A non‑refundable booking fee of 50% of the session fee is required to secure your date. It’s paid at the time of booking and is deducted from your final balance.
When is the remaining balance due?
The remaining 50% balance is due 7 days before the session date, and before any images are delivered.
Can I pay in a payment schedule?
In some cases, yes. For higher‑value projects I can offer a payment schedule, with the non‑refundable booking fee due at the time of booking and the remaining balance split into agreed installments before the session date and delivery of images. If you’d like to set up a payment schedule, just mention this in your inquiry and I’ll confirm what’s possible for your shoot.
What happens if I miss a payment deadline?
If payment deadlines are missed without prior agreement, I may cancel the booking and release the date, and the booking fee will be forfeited.
What do I receive after the shoot?
You’ll receive your images via an online download link (such as Google Drive or an online gallery). For each project I’ll confirm the exact turnaround time when you inquire.
How long do I have to download my images?
You’ll have a set window to download and back up your files (for example, 30 days from receiving the link). After that, I can’t guarantee long‑term archiving, so it’s important that you save your images to your own devices as soon as you receive them.
Who owns the copyright to the images?
I retain full copyright and ownership of all images I create, while granting you a licence to use the photos.
How can I use my photos?
Your licence will always be clearly outlined for each project. Social media and portfolio use are typically included; wider commercial, advertising or print use may require a separate written agreement and additional fee.
Can I book extra time or additional edits?
Yes. Extra services such as additional shooting hours, advanced retouching or further edits beyond what’s included in your package can be added for an additional fee, agreed in advance.
What is your cancellation policy?
If you need to cancel, you can do so up to 14 days before the session date. You’re released from any further payments, but the booking fee is non‑refundable and will be retained to cover admin and loss of the date. If you cancel within 14 days, the booking fee remains non‑refundable, but you will not be asked to pay the remaining balance.
Can I reschedule my session?
Yes, rescheduling is possible up to 7 days before the session, subject to my availability and approval. If we can’t find a new date that works for both of us, the booking fee is forfeited but no further balance is owed.
What happens if you need to cancel?
If I’m unable to shoot your session due to illness, accident, or circumstances beyond my reasonable control, all fees you’ve paid, minus any expenses already incurred, will be refunded. This refund is the full extent of my liability.